The discounts on our non-fiction books begin at 20% and increase with the size of your order.
Shipping to you is paid for by Knowbuddy Resources on orders of $150.00 or more.
Yes, downloadable MARC records are free of charge and are available for every order. Peel and stick barcodes and spine labels are available for only $0.25 each.
Our non-fiction books are primarily hardcover library bound with a reinforced stitched binding and drill cloth. The bindings on our fiction titles vary and are listed with each individual title.
Our books are shipped by courier or Canada Post and usually arrive at the school/library within 5 to 10 business days of placing the order.
We accept purchase orders, check, Visa, MasterCard, AMEX or EFT.
All of our books have an unconditional guarantee. If you are not happy with your order, the books can be returned as long as they have not been processed. Damaged and defective books will be replaced.
In 1992 The Creative Company and Saunders Book Company who had been working together through a US / Canadian distribution agreement decided to expand with a twist.
John Saunders had started a telephone sales company in Canada with much success.
In cooperation with Tom Peterson and The Creative Company, telephone sales were expanded across the United States.
This unique expansion and collaboration led to the creation of a joint sales, marketing, and distribution team.
Knowbuddy Resources is a truly international effort, to share books with schools and public libraries across
From a very modest start, in 1988, of 6 people we now employ over 150 people across Canada. Over the years we have broadened our relationships with publishers from around the world. Today books from the US to the UK to Australia and places in between, grace our preview program to bring librarians and students alike the very best books the world has to offer.
There are no hosting fees with Big Timber Media
Yes, all Big Timber eBooks are compatible with most operating systems including iPads, Kindles, Tablets, Smart Boards and PCs.
Our platform is compatible with most other platforms. Each platform is set up a bit differently so there isn't a standard answer, however, compatibility can also be based on how a school sets up access.
Follett is a proprietary software where Follett only allows for Follett-purchased eBooks to be placed. It the customer uses Follett Destiny or Quest cataloging, we do not encounter issues with any of our authentication options.
This platform is used most often by Public Libraries - it operates on a single check-out format. There are very few issues regarding compatibility.
Big Timber is completely compatible with MackinVia. Mackin provides Big Timber with a Via referring URL to associate with their BT account.
The administrator of the account can access usage stats by logging into Manage Your Account, scroll to Activity Report and entering the dates to see usage. The report will generate a list of titles and how often each has been opened.
The MARC records do have a live link that users can easily click on to access their eBooks. Whether or not a username and password is required when accessing the eBooks in this manner is dependent upon if the account is set up with any type of authentication ie: IP Address or Referring URL.
Authentication allows the system to recognize the user and they will have access to the eBooks without a username and password.
Destiny Quest is part of Follett Destiny, the cataloging system used by the majority of schools. A search in Destiny Quest pulls information from the same MARC record that is would if you were searching in the regular Destiny catalog and because of that, there should be no compatibility issues.
If the librarian would like that patrons to access the eBooks using OPAC (Online Public Access Catalog) then they would need to create username and passwords based on their library card numbers. There is a feature called 'Manage Your Account' in their Big Timber Account where bulk users can be set up by uploading via a CVS (Concurrent Versions System) document.